FRASER HEALTH
CO-OP DURATION: 8 MONTHS
Designed and created posters, screensavers, workbooks, presentations, and social media banners for Fraser Health while adhering to brand standards using Figma and Adobe creative suite. Communicated with a team of thirty people to fulfill different design requests perfectly and punctually. Always met deadlines and completed dozens of projects each week, which solidified my work experience and taught me the importance of communication and efficient design work.
KEY PROJECTS
ICS WORKBOOK
ROLE: UX / Visual Designer
MEDIUM: Workbook / Training Materials - Print + Interactive PDF
Fraser Health required a structured training workbook to support Indigenous Cultural Safety
education across the organization.
The challenge was to transform dense educational content into a reflection-based experience that
felt accessible, culturally respectful, and usable across both print and digital environments.
OVERVIEW:
PLATFORM:
Fraser Health internal site, Pulse
PROJECT DURATION: 1 MONTH
THE PROBLEM
How might we design a training tool that fosters reflection, rather than just passive information consumption?
1
Dense, text-heavy content required restructuring for clarity
2
Needs to meet accessibility standards (WCAG-informed)
3
Must scale across the organization (30,000+ users)
4
Required balance between Fraser Health branding and emotional/cultural sensitivity
THE GOAL
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​Encourages reflection and mindful engagement
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Honors Indigenous cultural traditions respectfully, without appropriation
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Meets accessibility standards for diverse learners
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Functions seamlessly across both digital and print formats
-
Aligns with Fraser Health’s brand guidelines and visual ecosystem
CREATE A SYSTEM-DRIVEN WORKBOOK THAT:
RESEARCH APPROACH
The workbook was developed through structured research focused on three key pillars:
01
02
03
USERS : Understanding the learners and their needs
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Identified primary audiences including students, health practitioners, and community members.
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Gathered feedback to ensure content clarity, engagement, and usefulness.
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Designed learning flows that matched comprehension levels and user expectations.
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Tested prototypes with users for iterative improvements
CULTURAL CONTEXT : Ensuring cultural respect and authenticity
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Collaborated with Indigenous cultural specialists to validate content and design choices.
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Reviewed imagery, language, and examples to ensure cultural appropriateness.
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Integrated meaningful symbols and narratives without appropriation.
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Balanced Fraser Health’s branding with Indigenous cultural protocols.
ACCESSIBILITY : Making the workbook inclusive and usable for all learners
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Applied clear, consistent instructional design principles.
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Used plain language, supportive visuals, and accessible layouts.
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Designed for multiple learning approaches (visual, textual, sequential).
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Ensured content met accessibility standards and pedagogical goals.
PROCESS
01
Content Restructuring
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Broke dense material into modular learning sections
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Introduced pacing between instructional and reflective spreads
02
System Design
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Developed a modular grid system for 76 pages
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Built master pages for scalable consistency
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Created reusable reflection templates
03
Interaction Design (Digital)
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Designed layered, fillable text fields
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Optimized export for cross-device clarity
04
Iteration
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Pilot testing with facilitators
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Adjusted spacing, contrast, and writing areas
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Simplified prompts for ESL accessibility
AS OF 20 OCTOBER 2025
30,833
TOTAL ENROLLMENTS
completions and registrations
IMPACT AND OUTCOME
The Indigenous Cultural Safety workbook has had a significant organizational impact.
Required for all staff, medical personnel, and volunteers at Fraser Health, it has surpassed 30,000
enrollments, demonstrating widespread adoption and effectiveness as an educational resource.
Participants have reported positive experiences with its accessibility, visual clarity, and
cultural authenticity, building a deeper understanding of Indigenous history, perspectives, and
practices. By combining thoughtful design with cultural sensitivity, the workbook has
strengthened Fraser Health’s commitment to reconciliation and equitable care, fostering a
more inclusive and respectful workplace environment.
FINAL RESULT
ROLES AND RESPONSIBILITIES
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Led the visual design and layout of the workbook, ensuring clarity and engagement.
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Crafted culturally respectful visuals and content aligned with Fraser Health branding.
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Translated dense educational material into a reflection-based, accessible learning experience.
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Iterated designs through multiple rounds of stakeholder and client feedback.
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Delivered a cohesive final product optimized for both digital and print formats.